Contact
Insurance

For your
peace of mind

Travel with confidence, with insurance coverage for professional liability, lost or damaged baggage, and unexpected events that may arise during your trip.

At a glance

Covered
at every step.

The basic cover comes with every trip. For anything more, you choose.

Civil liability

Free on every trip we organise, with a policy filed with the GNTO.

Baggage insurance

From €15 per bag, with your bag traced within 96 hours.

Travel insurance

For medical emergencies and trip cancellation, whenever you need it.

Free civil liability on every trip
96 hours to trace a lost bag
2,000 USD up to this much for your bag
GNTO the policy is filed and in force
Our insurance

What each one
covers.

Included

Professional civil liability

Proper performance of the trip, refunds and repatriation in case of insolvency. Valid on every trip we organise, at no cost.

Optional

Baggage insurance

If your bag is delayed or lost on the flight, it is traced and returned to you within 96 hours, otherwise you are compensated.

Ask for it ↗
Optional

Travel insurance

For accidents and medical emergencies, and for cancelling the trip, before or during it.

Ask for it ↗
Baggage insurance

The amounts
of cover.

Baggage insurance for flights is available on request: you ask us for it when you book your trip. If your bag is not found within 96 hours of reporting it lost, you are compensated according to your cover.

€15 cost per bag Compensation up to 1,000 USD
€20 cost per bag Compensation up to 1,500 USD
€25 cost per bag Compensation up to 2,000 USD

To add it to your trip or for the detailed terms, get in touch with us.

Good to know

Small steps,
big peace of mind.

Three things we suggest before every trip.

European Health Insurance Card

Take your insurer's card with you on every trip.

Higher amounts

For life, belongings or higher covers you need a personal policy.

Cancellation

Consider cancellation cover for illness or an accident before or during the trip.

Frequently asked

What people
usually ask.

What does the free insurance cover?

Every trip we organise comes with free professional civil liability insurance: proper performance of the trip, a refund of your money and repatriation in case of insolvency. It does not cover health issues or cancelling on your side: that is what travel insurance is for.

How do I get baggage insurance?

Ask for it when you book your trip. You choose a €15, €20 or €25 package per bag and you are covered on flights.

Does travel insurance cover cancellation?

Yes. Travel insurance covers medical emergencies, such as accidents, and travel issues, such as cancelling the trip, before or during it. It comes at an extra cost.

Where can I see the terms of the insurance?

The policy number, the insurer's details and the covers are available to you: write to us or give us a call. You will also find the detailed terms further down this page.

Detailed terms

1. Professional Civil Liability Insurance Policy

The travel agency PAKOS ANTONIOS / TRAVELBEE.EU – TRAVEL & TOURISM E-SERVICES has taken out a Professional Civil Liability Insurance Policy covering proper performance and insolvency, including the refund of payments made as well as the repatriation of travellers for every excursion it organizes and offers free of charge to each Traveller. The insurance policy number, the details of the insurance company, the details of the insurance agent and the coverage provided are available to the Traveller. It is emphasized that group coverage is subject to limits and restrictions imposed by international conventions governing carriers, hotels, agents and other service providers. The insurance policy has been notified to the Greek National Tourism Organization and is currently in force. Travellers who wish to be insured for higher amounts, including life insurance, personal belongings, accidents and other types of coverage, are advised to take out an individual insurance policy for the amounts they require. All Travellers are advised to carry with them during their trip the “European Health Insurance Card” issued by their respective social security institution. We reiterate the importance of having insurance coverage for cancellation costs in cases of illness, accidents, etc., before or during the trip.

2. Baggage Insurance Upon request

We offer baggage insurance for air travel in cooperation with an insurance company, at an additional charge of €15, €20 or €25 per piece of baggage. If your baggage is not delivered by the airline on time, is temporarily lost or is permanently lost, the insurance covers the tracing, recovery and return of your lost baggage within 96 hours of the loss being reported. If this is not possible, you will receive compensation of USD 1,000.00, USD 1,500.00 or USD 2,000.00. Detailed terms and coverage information are available to the Traveller.

3. Travel Insurance Upon request

We offer travel insurance at an additional charge, covering unexpected health-related issues, such as accidents, and travel-related issues, such as trip cancellation, which may arise before or during the trip and are not covered by the Civil Liability Insurance Policy provided free of charge by our Travel Agency for every excursion/trip. The insurance policy number, the details of the insurance company, the details of the insurance agent and the coverage provided are available to the Traveller. It is emphasized that coverage (group or individual) is subject to limits and restrictions imposed by international conventions governing carriers, hotels, agents and other service providers.

Registries & memberships

You travel with an agency
that is supervised.

Licensed by the GNTO, members of the industry bodies, with all our details in the open.

  • Ελληνικός Οργανισμός Τουρισμού (Ε.Ο.Τ.)
  • HATTA — Ένωση Τουριστικών Γραφείων
  • Επιμελητήριο Ιωαννίνων
  • Γ.Ε.ΜΗ. — Γενικό Εμπορικό Μητρώο
  • IATA TIDS
Need anything else?

We're here
to help you

Have questions about your insurance coverage? Contact us for more information and travel with confidence.